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  • General: What is a Service Point?

General: What is a Service Point?

A Service Point for CSI tools is the main contact person within the customer's organization who coordinates the distribution of software and security manifest files. The Service Point provides the user with the required materials and information to start working with CSI tools applications. The Service Point is as such the "first line of help" to assist with license issues, installation problems or related questions in the organization. The Service Point should register on the website and will receive the appropriate access rights in our Customer Center to download the application installers/upgrader and relevant documentation.

Get in touch

Pathlock Benelux
Support Direct
Link to the support portal https://support.pathlock.com

To gain access to the new support portal, please contact us at customersupport@pathlock.com

Tel. +32 16 308 008

Address
Kempische Steenweg 303/200
B-3500 Hasselt, Belgium

Via phone
Tel: +32 16 308 000

Last Updates

  • Pathlock Cloud: The Successor of CSI tools
  • Pathlock named Market Leader for Zero Trust by Cyber Defense Magazine

Solutions

  • SoD and Risk analysis - CSI Authorization Auditor
  • Compliant Provisioning - CSI Automated Request Engine
  • Emergency Access Management - CSI Emergency Request
  • Compliant Role and Mass User Management - CSI Role Build & Manage
  • Extract SAP data - CSI Data Xtractor
  • CSI Integrate & Collaborate

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